The existing power owners face a terrible paradox

Everything is Miscellaneous - A Great Book by David Weinberger: This creates a conundrum for businesses as they enter the digital age. If they don't allow their users to structure information for themselves, they will lose their patrons. If they do allow patrons to structure information for themselves, the organization will lose much of their power and control.

The paradox is already resolving itself. Customers, patrons, users and citizens are not waiting for permission to take control of finding and organizing information. And we're doing it not just as individuals. Knowledge - its content and its organization - is becoming a social act.

(...) Now we cans see that knowledge isn't in our heads. It is between us. It emerges from public and social thought and it stays there, because social knowing, like the global conversations that give rise to it, is never finished.